Ashley
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Total activity36
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Last activity
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Activity overview
Latest activity by Ashley-
Ashley created a post,
connect herempas/googlemaps to messaging answerbot
hello has any one connected live map software to answerbot before, I'm looking to link either here mpas or google maps to my bot chat in messaging
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Ashley commented,
following this, im using messaging - bot chat and want to use AI as response, doesn't have to be chat GPTVarun Kumar have tou tries zapier chat?
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Ashley created a post,
API call from messaging to ticket fields
hello, has any one managed to creaate an API call from the flow builder on message to zendesk ticket fields.Im trying to make a process where a user inputs an email and member ID and we can check i...
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Ashley created a post,
speech to text
adding the ability to use speech - to - text software in live chat or messaging
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Ashley created a post,
answerbot
Im building an answerbot at the moment with Zendesk messaging does any one know if Zendesk can use talk-to-text or can any one recommend anything that plugs in?
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Ashley created a post,
messaging - answerbot abusive messages
hello, does anyone know a way that if a user uses abusive language to an answer bot it can understand that and respond?eg a user says your company is S@~:@t answer bot says - please don't swear ...
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Ashley created a post,
is web widget is visible to my end users during set up?
AnsweredIm looking into setting up messaging web widget, does any one know if the web widget is visible to my end users during set up, or do I have to push publish or save to make it visible
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Ashley created a post,
guide - alert when a document has been changed or created
as an admin i want to be notified when a guide document has been added or edited, has any one found a way how to do this? ideally to a slack channel or email
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Ashley commented,
Ryan McGrew is this updated yet?
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Ashley commented,
you can set views for users in the admin dashboard under views tab name sure your agents are in groups then then add the group to the view