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Tatiana Garcia's Avatar

Tatiana Garcia

Joined May 25, 2022

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Last activity Apr 19, 2023

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ACTIVITY OVERVIEW

Latest activity by Tatiana Garcia

Tatiana Garcia commented,

Community comment Feedback - Ticketing system (Support)

Hi Zendesk team,

According to this thread, it has been 3 years since we last got an update from Zendesk in regards to these fields for the web widget, do we have an ETA or any relevant update?

View comment · Posted May 27, 2022 · Tatiana Garcia

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Tatiana Garcia commented,

Community comment Feedback - Ticketing system (Support)

Hi Zendesk team,

If we change our light users to be viewers or contributors, would that allow them to be included in first response SLA?

View comment · Posted May 25, 2022 · Tatiana Garcia

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