Tatiana Garcia

1. Community
2. Feedback - Ticketing System (Support)
3. Web Widget Contact Form: Allow Regex, Date and Multi-select Fields

Hi Zendesk team, According to this thread, it has been 3 years since we last got an update from Zendesk in regards to these fields for the web widget, do we have an ETA or any relevant update?

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• Tatiana Garcia
• Created May 27, 2022 11:26
• 3 votes

1. Community
2. Feedback - Ticketing System (Support)
3. SLA for agent-created tickets

Hi Zendesk team, If we change our light users to be viewers or contributors, would that allow them to be included in first response SLA?

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• Tatiana Garcia
• Created May 25, 2022 11:23
• 0 votes