Eli
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Last activity
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Activity overview
Latest activity by Eli-
Eli commented,
Did verify that with in zendesk the UI reflects the closed ticket in that the organization remains empty. Everything all cleared up
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Eli commented,
I do have one more question Greg Katechis, for a ticket that is closed before the requester is assigned to an organization (therefore it will not have an organization id) will that be reflected sho...
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Eli commented,
The tickets being closed was the issue, thank you for your help!
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Eli created a post,
Cascading of customer organization assignment to old tickets
In the case that some tickets were assigned to a requester that does not have a organization, then eventually that requester does get added to an organization, we are seeing that those tickets do n...
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Eli commented,
I'm wondering about the behavior of ticket updates when a requesters organization gets changed. We are seeing that tickets created with a requester that dons't belong to an organization don't appe...