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Mike Davoust

Joined Jul 30, 2022

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Last activity Jul 30, 2022

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Latest activity by Mike Davoust

Mike Davoust commented,

Community comment Feedback - Ticketing system (Support)

Hello!  I agree with the original poster... and his comments:  

On your home dashboard, left column, agent is able to view updates to their tickets. Which is nice. 

But it becomes essentially pointless if the updates don't disappear after you have viewed that particular update. 

The impact on my business is minimal of course, but it certainly is a waste of a good feature that many users would otherwise take advantage of. 

View comment · Posted Jul 30, 2022 · Mike Davoust

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Mike Davoust commented,

Community comment Feedback - Ticketing system (Support)

My team and I agree.. would love to have method to mark and clear Notifications on the Dashboard.Thanks!

View comment · Posted Jul 30, 2022 · Mike Davoust

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