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Flink SE
Joined Feb 04, 2022
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Last activity Mar 25, 2022
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Latest activity by Flink SE
Flink SE commented,
This is the way I think could work for everyone. It includes a few triggers and tags.
Follow-up tickets inherit tags. We can use this to assign them to the group the original ticket was assigned to. For this, I add a unique tag per group on every ticket created.
Assignment trigger:
- Ticket is created, assign to group1
- Add tag tag_group1
Remove tag trigger:
If the ticket is updated and assigned to a different group (e.g., group2), remove tag_group1, add a new tag of the newly assigned group (e.g., tag_group2). This helps avoid assigning a follow-up ticket to the wrong group.
Follow-up group assignment trigger:
Conditions:Actions:
Assign to the group.
DONE.
View comment · Edited Mar 25, 2022 · Flink SE
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Flink SE commented,
Is there an update on this?
View comment · Posted Mar 09, 2022 · Flink SE
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