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Nicolo

Joined Jan 07, 2022

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Last activity Jan 07, 2022

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Nicolo commented,

Community comment Feedback - Reporting and analytics (Explore)

Hi there,

I am exploring flow builder reporting in explore and I have a question. You can display "total users", "engaged with bot" and "transferred to agents", in a preferable time range.

My question is; is there a way to monitor where our "potential" customers come from by, for example, detecting their device that they are using? I am talking about the "total users" and the "users engaging with bot". 

If there is not; would this be a feature you can implement in the near future?

Thank you,

Nicolo

View comment · Posted Jan 07, 2022 · Nicolo

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