simon
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Activity overview
Latest activity by simon-
simon created a post,
is it possible to hide the chat widget on a site unless a chat was initiated from the knowledge base?
We want to put the classic widget on our pages, but it should only show anything if the chat was initiated from the zendesk knowledgebase help center. We can put the widget on our pages using this...
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simon commented,
Thanks for the reply, help.ourdomain.com/hc/en-us/ just redirects to ourdomain.zendesk.com/hc/en-us. We need it to "stay" on help.ourdomain.com.
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simon commented,
We setup our help.ourdomain.com CNAME as per these instructions, but when we hit help.ourdomain.com, Zendesk does a redirect to ourdomain.zendesk.com. How do we stop this redirection? I.e. keep he...