Vladyslav Filonov
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Total activity13
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Last activity
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Activity overview
Latest activity by Vladyslav Filonov-
Vladyslav Filonov commented,
I dont want agents see errors in app window or console. But me as admin want to have oportunity to see logs with details (e.g. in Admin Center) in case of errors. Is there any opportunity for doing...
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Vladyslav Filonov commented,
I believe that console.log is not the best idea to log errors. Is there any other way to do that?
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Vladyslav Filonov created a post,
Is it possible to log errors happening in custom application?
I have custom application on the ticket page. It makes call on external api and shows some information. But i want to log errors that happen during that call. Is there any instruments in zendesk fo...
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Vladyslav Filonov commented,
Yes, end users must sign in to help center. So that is the problem. I cant see any possibility to get user's email. Is there any way to do it?
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Vladyslav Filonov commented,
Thank you, Tipene, i'll try to clarify what i want to implement.There is a hosting where users can rent dedicated servers, bare metal servers etc (devices it the context of that hosting). I want le...
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Vladyslav Filonov commented,
Hi, Tipene. I want to have custom form in my help center. In this form i need to have drop down list with custom parameters depending on user's email (I will use the email to make request to extern...
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Vladyslav Filonov created a post,
Is it possible to create custom dropdown field with dynamic data?
I want to add form in help center and i need it to have one dropdown list with dynamic data from different resource. Is it possible to do?
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Vladyslav Filonov created a post,
How to pass a data from app to modal window?
I have an app in a ticket sidebar in which i get some data from an external api. I want to show small amount of this data in ticket sidebar and full version of the data in modal window. Is there an...