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John Doe
Joined Aug 23, 2023
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Last activity Aug 23, 2023
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Latest activity by John Doe
John Doe commented,
CommentZendesk messaging
Are multiple-bots supported in Zendesk (Answer bot along with third-party bot). The scenario:
- Both Zendesk AnswerBot and Third-Party bot are activated on the same Zendesk instance
- Zendesk AnswerBot can handover to Third-Party bot based on some user attribute (e.g. location)
- Third-Party bot handover to Zendesk AnswerBot based on some user attribute (e.g. loyalty level)
View comment · Posted Aug 23, 2023 · John Doe
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