Dayana Flores
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Recent activity by Dayana Flores-
Hola, ¿cómo puedo enviar CSAT por Instagram DM?
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Hello there, Comunity! Any has any comment could help me? You mentioned: 'This query measures the time a ticket spent in a group before being moved to another group; it does not include the time a ...
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Hello there, team! You mentioned: 'This query measures the time a ticket spent in a group before being moved to another group; it does not include the time a ticket spent in a group before it was s...
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Hello, so, is not a way to measure the time a ticket was assigned to each group when my ticket could be assignee to several and differents groups?
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Hello!!! I need to do this without this app. I need to know all the time an agents have a ticket even if they are not into. Can you help me please? I don't have the app, and I wouldn't like to add ...