Oren Ben-Ami

1. Guide
2. ...
3. Setting up Zendesk Guide
4. Restricting help center access to signed-in end users

Hi, I have a few questions if I enable Require sign in (and we plan to implement SSO): Will end users see our Help Center home page and click Sign in at the top right?Now, when I am signed into Ze...

• View comment
• Oren Ben-Ami
• Created December 14, 2022 07:55
• 0 votes

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Inserting videos in articles and content blocks

I tried embedding a YouTube video with "Start at 8:55" for example, and it pastes in fine, but when the article is published, it is ignored and removed - it just starts at the start of the video. I...

• View comment
• Oren Ben-Ami
• Created December 27, 2021 13:28
• 0 votes