Recent searches


No recent searches

Oleksandr Grygorenko's Avatar

Oleksandr Grygorenko

Joined Jul 05, 2022

·

Last activity Aug 07, 2024

Following

0

Followers

0

Total activity

14

Votes

9

Subscriptions

3

ACTIVITY OVERVIEW

Latest activity by Oleksandr Grygorenko

Oleksandr Grygorenko commented,

Community comment Feedback - Ticketing system (Support)

I would agree with Nina Berti and Sheridan Tapsall.

For us, it is very critical and it looks like a bug.

Could you please update us on the status with more details?

View comment · Posted Jun 13, 2023 · Oleksandr Grygorenko

0

Followers

2

Votes

0

Comments


Oleksandr Grygorenko commented,

CommentTicket management

Hi,

I have a few questions about end-users management in a multy-brand environment. We have 3 brands and 3 help centers.

1. Is it possible to customize the "Welcome message" for different brands? And not to have all emails on behalf of main brand.
2. Is it possible to dedicate users to a specific brand?

We need to have different names of the help centers in the message based on the brand. And there shouldn't be any other information just brand-specific links and names. Also link to create a password is for the main brand, but should be different for each brand, as I understand

I really appreciate any help you can provide.

View comment · Edited Jul 05, 2022 · Oleksandr Grygorenko

0

Followers

0

Votes

0

Comments