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Alfred Andrade
Joined Sep 21, 2022
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Last activity Jan 20, 2023
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Latest activity by Alfred Andrade
Alfred Andrade commented,
MineralTree | Support, I share the same struggle. Upgrading an account when I've reported missing some basic functionalities for months now. I have a new Account Manager and plan to bring this up next week but I've done so in the past with no luck or true focus on Zendesk Talk functionality.
View comment · Posted Jan 20, 2023 · Alfred Andrade
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Alfred Andrade commented,
We've resorted to utilizing tymeshift for historical data on this. Still working out the kinks such as exporting via excel/csv in a way that allows editing but exporting through PDF at least gives you an overview of historical data on talk metrics.
View comment · Posted Sep 22, 2022 · Alfred Andrade
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Alfred Andrade commented,
It's been almost a month since the last update on this post. Is Zendesk still on track to executive in Q4?
View comment · Posted Sep 21, 2022 · Alfred Andrade
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