Alfred Andrade

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Talk: Allow Reporting on Agent Availability

Jay McCormack, I share the same struggle. Upgrading an account when I've reported missing some basic functionalities for months now. I have a new Account Manager and plan to bring this up next week...

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• Alfred Andrade
• Created January 20, 2023 20:00
• 2 votes

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Talk: Allow Reporting on Agent Availability

We've resorted to utilizing tymeshift for historical data on this. Still working out the kinks such as exporting via excel/csv in a way that allows editing but exporting through PDF at least gives ...

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• Alfred Andrade
• Created September 22, 2022 15:01
• 2 votes

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Talk: Allow Reporting on Agent Availability

Karen Hynes,  It's been almost a month since the last update on this post. Is Zendesk still on track to executive in Q4? 

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• Alfred Andrade
• Created September 21, 2022 16:20
• 6 votes