Michael
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Votes on activity by Michael-
Admin User Group March 2023 Meetup - Exploring Explore
Thank you everyone who attended the March 2023 Admin User Group Meetup. It was great to have an audience from around the world. We had members from the US, India, Scotland, UK, Norway, Poland and C...
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Admin User Group Feb 2023 Meetup Recap - Chat/Messaging/Bots
We had a great turn out for our Feb 2023 Admin Meetup! It was so great to have Paul Lalonde present to our group! We covered a lot of Messaging topics, here are some of the highlights from the p...
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Chat - How to display custom message
AnsweredHi - We are using chat and I have a requirement to post a special message/disclaimer on the pre-chat form. I see where there is the ability to modify the greeting of the web widget, but it doesn't ...
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Remove Chat Web Widget Dynamically
We are looking for a solution that would hide/disabled our chat web widget from Guide for when we meet a current threshold. Perhaps that threshold is average wait time, average handle time, or some...
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Link to Pop Up Chat Widget
We switched back to Chat from Messaging. We used a 'Click Here' link in articles that would pop-up the messaging widget so customers would use it. It used this javascript:zE('messenger', open'); I...