Michael
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Recent activity by Michael-
Is control over what fields and order on the ticket area on the roadmap? For example, Group A doesn't need to see tags. Group B wants tags but doesn't want to see the Form selector Group C wants t...
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Hi Chris! You can join the chapter here and sign up for events. https://usergroups.zendesk.com/administrator-user-group/ Look forward to seeing you at our next event!
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I was able to get it to work with javascript:zE('webWidget', open');
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Hi CJ Johnson - I too see the same behavior, I thought it was just me, glad to see I am not alone. I would love to see more consistency in the UI across Macros, Views, Triggers, Automations, and pr...
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I too wish there was a User Data set Meg Gunther. Support was able to offer some workarounds, but all of them require additional administrator overhead and don't scale well for an enterprise custom...
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Thanks Barry Neary! I didn't miss any notification to a user a new email was assigned correct, has to be managed via their assigned ticket view?
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I am testing out the experience in my sandbox, I just want to confirm if Emails are supposed to just show as assigned in a view or is the agent somehow notified? I was expecting them to behave like...