Travelwifi
-
Total activity11
-
Last activity
-
Member since
-
Following0 users
-
Followed by1 user
-
Votes1
-
Subscriptions6
Activity overview
Latest activity by Travelwifi-
Travelwifi commented,
Hi, I would need to only apply the rooting for tickets coming in under certain brands? Another Question. If a ticket (especially messaging ticket) was in status solved or pending and changes to ope...
-
Travelwifi commented,
Hi, Can we expect to have the focus mode compatible with the omnichannel routing soon? Would that be possible to apply this omnichannel routing only for some brands or agents? Thanks Elsa
-
Travelwifi commented,
Miranda Burford to reply to your question : It would be important for you to disable the message composer during certain parts of the conversation flow (eg: disabled until escalating to an agent, ...
-
Travelwifi commented,
Hi everyone, I would like to count the number of tickets solved or closed that do not contain the tags "system_email" Or "system_emaill". Can you help me with the syntax please as it seems not be w...