Paul Cunningham

Hi this link https://develop.zendesk.com/hc/en-us/community/posts/360050023554/comments/360012872554 is no longer valid and i'm facing the same issue.

I'm using the following requests API which allows end-users to submit requests to out support agents.

/api/v2/requests.json

When uploading the image the following request is made 

api/v2/uploads.json?filename=upload.fileType

This response is successful and returns a token which is then passed into the body before submitting the request 

{
"request":{
"requester":{
"name":"Test",
"email":"test@gmail.com"
},
"subject":"help",
"comment":{
"body":"help",
"uploads":[
"mytoken"
]
}
}
} 

However, I'm experiencing the same issue as Enzo. When the ticket is received in the helpdesk it looks like the below.

Any suggestions/help would be appreciated.