Patrycja Walencik

1. Sell
2. ...
3. Using email in Sell
4. Using the BCC email address for external email messages

Hi Angela Falbo,turning to your question, email bcc works as you describe it and for now I am not able to show you any workaround for that today. Thank you for highlighting this inconvenience, for ...

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• Patrycja Walencik
• Created July 29, 2022 14:33
• 1 vote

1. Sell
2. ...
3. Using email in Sell
4. Troubleshooting emails that are missing or not syncing

Hi Mike,  thank you for sharing with us those scenarios. By definition, we don't sync deleted mailboxes. When it comes to the second scenario, the time for sync might be extended, and there was a l...

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• Patrycja Walencik
• Created June 06, 2022 08:39
• 0 votes

1. Sell
2. ...
3. Creating tasks and appointments
4. Creating and managing appointments for leads, contacts, and deals

Hi jrauf,  could you write more what is your default calendar in Zendesk Sell? You can check your default calendar in Settings> Integrations> Calendar  You can set up Microsoft Exchange Calendar as...

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• Patrycja Walencik
• Created May 27, 2022 12:39
• 0 votes

1. Community
2. Feedback - Sales CRM (Sell)
3. Attaching email string to appropriate deal

Hi all,  Thank you for your feedback and for highlighting the importance of this functionality. We are aware that today it doesn't work in line with the expectations, and we will try to include a s...

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• Patrycja Walencik
• Edited May 24, 2022 15:07
• 1 vote