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Jeffrey | Customer service
Joined Mar 29, 2022
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Last activity Feb 10, 2023
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Latest activity by Jeffrey | Customer service
Jeffrey | Customer service commented,
Hi All,
The system for importing excels within Zendesk is really hopeless. I work on an a Apple computer, but I can't get it done under Windows either.
When you download the file from your Zendesk environment, the delimiter is:
"Title","Default language","Default text","fr text","Variant status","Placeholder"
If I export to a UTF-8 format from Excel (mac or Windows) I get the following string
Title;Default language;Default text;fr-be text;Variant status;Placeholder
Zendesk recognizes the ; not. Why can't you just import an xlx or an xls file?
I am now always get the error: Column Title is missing.
View comment · Posted Feb 10, 2023 · Jeffrey | Customer service
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Jeffrey | Customer service commented,
Please fix the manage of Dynamic Content.
I have to less options to filter to find the correct item. And checkboxes for multiple delete items would be very nice.
View comment · Posted Mar 29, 2022 · Jeffrey | Customer service
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