
Nelson Rivera
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Total activity12
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Last activity
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Following0 users
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Activity overview
Latest activity by Nelson Rivera-
Nelson Rivera commented,
As Aashley Malsbury mentioned, customers have a really hard time navigating the chatbot, we had to disabled it due to an avalanche of complaints and a lot of lost customers frustrated with our new ...
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Nelson Rivera commented,
Hi!Has this issue been fixed?We just activated Messaging and is now running along Chat. Would this happen to us or a fix has been issued already?
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Nelson Rivera commented,
Danilo Figueiredo I'm having the same notifications issue on my production chat environment. There's a thread about it here: https://support.zendesk.com/hc/en-us/community/posts/4420341629850-New-A...
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Nelson Rivera commented,
Hi Mick, Same here, still getting the "PEM file is invalid" message. Any workaround we can have to update the certificate and have our push notifications working again?
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Nelson Rivera commented,
Hi team, Any update on this? I'm surprised this is not a priority on your support tickets. Our push notifications certificate expired and we can't upload our new one since you guys don't support it...