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Arati C

Joined Dec 15, 2021

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Last activity Jan 03, 2022

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Arati C commented,

CommentWorking with articles in the knowledge base

Hi,

I am new to ZenDesk. I wanted to know, how I can edit and save the articles that are published.

I tried editing an article, that was already published and when I selected save, it went ahead and published it. Thankfully, it was very minor change.

Can anyone tell me how to edit and save the articles for review, that are published??

Thanks,

Arati

View comment · Posted Dec 15, 2021 · Arati C

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