Jules

1. Community
2. Zendesk on Suite best practices
3. Zendesk on Zendesk: Using a Play button-centered workflow

Is it possible to set a rule that automatically assigns the tickets on the view to the agent who clicked the play button? 

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• Jules
• Created June 18, 2022 00:41
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1. Community
2. Zendesk on Suite best practices
3. Zendesk on Zendesk: Using a Play button-centered workflow

By clicking the play button, does it automatically assign to the agent all the tickets on the current view?   

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• Jules
• Edited June 17, 2022 21:49
• 0 votes