Brandon Jones

1. Web Widget
2. Web Widget (Classic) documentation
3. Using custom ticket fields and ticket forms with the Web Widget (Classic)

So what if we want to make it so that the web widget does not display certain forms unless someone is logged into our site and their site login username (email address) matches their Zendesk login ...

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• Brandon Jones
• Created May 24, 2022 22:35
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Damon Maranya thanks very much! wasn't sure what to do with that but I'll follow your lead. I tried what Kay posted but using the preview that didn't seem to work. 

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• Brandon Jones
• Created May 20, 2022 17:54
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Hi I am completely lost here. I have the following code, trying to hide it from all users not a part of the org but it doesn't seem to work when I use the preview function. Can someone help point o...

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• Brandon Jones
• Created May 20, 2022 05:56
• 0 votes

1. People
2. People advice and troubleshooting
3. How can I hide ticket forms based on a user's organization?

Hoping this is a quick question.  How do you restrict anonymous users and users not in an org from viewing specific forms without restricting them from still being able to submit a request? I have ...

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• Brandon Jones
• Created May 20, 2022 05:15
• 0 votes