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Meredith Boorady

Joined Sep 20, 2022

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Last activity Nov 03, 2023

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ACTIVITY OVERVIEW

Latest activity by Meredith Boorady

Meredith Boorady commented,

Community comment Feedback - Ticketing system (Support)

This would also be helpful for us!

View comment · Posted Sep 25, 2023 · Meredith Boorady

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Meredith Boorady commented,

Community comment Feedback - Ticketing system (Support)

Hello! We would also benefit from allowing custom user fields in the user profile part of the essential card. Now, it only gives us name, email, phone, and a notes box. We have some other important information that we would like to be able to add there.

View comment · Posted Feb 02, 2023 · Meredith Boorady

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Meredith Boorady commented,

CommentGeneral questions about email and email template

I agree with the previous comments. We have a lot of users that use multiple email addresses and need to be able to reply to them from the one they sent in and also select one to reply based on their preferences. 

View comment · Posted Jan 09, 2023 · Meredith Boorady

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Meredith Boorady commented,

Community comment Feedback - Voice (Talk)

I agree as well. It would be beneficial for us to have the option to record all inbound calls but not outbound calls. 

View comment · Posted Sep 20, 2022 · Meredith Boorady

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