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Sarath
Joined Jan 10, 2023
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Last activity Sep 08, 2023
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Latest activity by Sarath
Sarath commented,
Community comment Feedback - Reporting and analytics (Explore)
I agree with this. It will make easier to create weekly & monthly reports on many things including counting JIRA linked ("jira_escalated") tickets, escalations, etc. Right now, we don't have any options to create accurate reports and have to rely on Update - Date attribute, but it doesn't produce what we need.
View comment · Posted Jan 17, 2023 · Sarath
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Sarath commented,
CommentExplore recipes
Hi,
Is it possible to count tickets based on when the "jira_escalated" tag was added to create monthly/weekly reports?
Thank you.
Sarath
View comment · Posted Jan 10, 2023 · Sarath
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