Sarath's Avatar

Sarath

Joined Jan 10, 2023

·

Last activity Sep 08, 2023

Following

0

Followers

0

Total activity

7

Vote

1

Subscriptions

4

ACTIVITY OVERVIEW

Latest activity by Sarath

Sarath commented,

Community comment Feedback - Reporting and analytics (Explore)

I agree with this. It will make easier to create weekly & monthly reports on many things including counting JIRA linked ("jira_escalated") tickets, escalations, etc. Right now, we don't have any options to create accurate reports and have to rely on Update - Date attribute, but it doesn't produce what we need.

View comment · Posted Jan 17, 2023 · Sarath

0

Followers

2

Votes

0

Comments


Sarath commented,

CommentExplore recipes

Hi,

Is it possible to count tickets based on when the "jira_escalated" tag was added to create monthly/weekly reports?

Thank you.

Sarath 

View comment · Posted Jan 10, 2023 · Sarath

0

Followers

0

Votes

0

Comments