Samm F
Support Ops Leader
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Total activity9
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Last activity
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Activity overview
Latest activity by Samm F-
Samm F commented,
I'm not aware of a native way to do this. A bit of a messy approach could be to add customer id as a ticket field and pass this through on each request. That way you could 'group by' that field on...
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Samm F commented,
Ryan Boyer - I haven't tested this personally but I believe you could achieve the same while using Section Title for grouping rather than the article title. You would just have to click 'Calculati...