Recent searches


No recent searches

Stephen Lee's Avatar

Stephen Lee

Joined Jan 28, 2022

·

Last activity Jul 17, 2023

Following

0

Followers

0

Total activity

13

Votes

9

Subscriptions

3

ACTIVITY OVERVIEW

Latest activity by Stephen Lee

Stephen Lee commented,

CommentMeasuring success

Colleen Hall - any comment on my inquiry?

Since it was 10 days ago that I posted the question with no answer, I've decided to move away from that format, and now I have individual SLA policies that all have standard next-reply time values.

Does the quoted text mean *only* "The first policy whose conditions are satisfied by the ticket is applied to the ticket?" Thereby, subsequent policies whose conditions are satisfied are ignored?

View comment · Posted Jun 26, 2023 · Stephen Lee

0

Followers

0

Votes

0

Comments