Ben Clough
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Last activity
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Activity overview
Latest activity by Ben Clough-
Ben Clough commented,
Hi, is there a way of breaking that down? I need to understand how many instances of hold there are in a call and how long each of those instances are. Is this possible?
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Ben Clough commented,
Hi there, Is it possible for Talk to have a field change view? For example I am wanting to see the breakdown of the call and I can see overall hold time is, let's say, 10 mins but is that spread o...