De-De Herbert

1. Agent guide
2. Ticket basics
3. Understanding when email replies become public or private comments

Hello Zendesk Team, Is there a way to disable an email response and refer to the Zendesk ticket # link as the only way to reply?Thank youCurrent state:You are registered as a CC on this help desk r...

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• De-De Herbert
• Created March 31, 2023 18:14
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Notification Sound for Tickets

A sound notification, and or a push notification to email would be wonderful! I have to admit I am surprised that this isn't already available! Thanks!De-De

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• De-De Herbert
• Created March 07, 2022 18:56
• 2 votes