Ian McDougal

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Latest activity by Ian McDougal
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    Ian McDougal commented,

    I did open a customer support ticket, yes, but my results were much the same as Lotfi's. This happens every once in a while still, and is very annoying.  All ZenDesk agents and admins except the bi...

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    Ian McDougal commented,

    Update:  I also hade one user who was assigned to the ZenDesk app directly (i.e. not through the ZenDesk group) who has now suddenly been deleted.  He is assigned the "admin" role, which is why he'...

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    Ian McDougal created a post,

    Azure AD Autoprovisioning stopped working

    I have a group in Azure AD called ZenDesk from which agents are set to be auto-provisioned.  Yesterday, I made a change in the ZenDesk application scoping filters in Azure AD to set it to provision...