Priscilla Vencat
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Total activity6
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Last activity
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Activity overview
Latest activity by Priscilla Vencat-
Priscilla Vencat commented,
Additionally, our customers would like a separate view for On Hold tickets
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Priscilla Vencat created a post,
Allow end users to see all non-Solved tickets
Our customers are asking for a view of their Requests that allows them to see all tickets in a non-Solved status vs being broken out by Open, Awaiting your reply, and Solved.
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Priscilla Vencat commented,
Upvoting this as well - this is going to be really important for us as we scale