Jacqueline Lolong
-
Total activity10
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes6
-
Subscriptions2
Activity overview
Latest activity by Jacqueline Lolong-
Jacqueline Lolong commented,
Just transitioned our team to using the Knowledge App for both internal and external articles and the overwhelming feedback we received at the end of the training was the ability to copy directly t...
-
Jacqueline Lolong commented,
Hi Shannon, is it possible to see in the ticket Event or elsewhere if an agent assigned a ticket to themselves via Play Mode or otherwise (ie. searching for the ticket in the Search bar then choosi...