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Jacqueline Lolong

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Latest activity by Jacqueline Lolong
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    Jacqueline Lolong commented,

    1. Agent guide
    2. Ticket basics
    3. Manually assigning a ticket

    Hi Shannon, is it possible to see in the ticket Event or elsewhere if an agent assigned a ticket to themselves via Play Mode or otherwise (ie. searching for the ticket in the Search bar then choosi...

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    • Jacqueline Lolong
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