Mario Wijaya
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Last activity
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Activity overview
Latest activity by Mario Wijaya-
Mario Wijaya commented,
Markdown works perfectly. Thanks!
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Mario Wijaya commented,
The API reference that you are referring to is the "Post comment" to a community post and not to a ticket.I am referring to a customer submitting a ticket through the webform or by other channels a...
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Mario Wijaya created a post,
[Zendesk API] Adding private comment to the ticket with text and link
Hello, I am testing adding the private comment to the ticket via Zendesk API. Any documentation on how to add a mixture of text and URL link (via html tag)? I tried using `<a href=<url>><text></a>`...
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Mario Wijaya commented,
Hi Greg, Thanks for the information. You are right - I was able to resolve by looking at the required fields to be filled. Thanks, Mario
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Mario Wijaya created a post,
Can't solve the ticket using zendesk api
Hello, I have successfully tested the Zendesk API a few weeks ago (specifically adding the public and/or internal comment as well as solving the ticket). An example of a request payload will be {'t...