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Sarina Liptiay's Avatar

Sarina Liptiay

Joined Apr 20, 2023

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Last activity Feb 22, 2024

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Latest activity by Sarina Liptiay

Sarina Liptiay commented,

CommentTicket basics

Hi,
when leaving a comment in draft mode, and I close the ticket completely, will the draft message still be there when I open the ticket again? And will this only be the case for tickets that are assigned to me or whenever I add a draft message, I will be able to see this message even if its assigned to another agent?
Thanks for clarifying! 

View comment · Posted Jun 20, 2023 · Sarina Liptiay

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