Jason Littrell
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Activity overview
Latest activity by Jason Littrell-
Jason Littrell commented,
Hey Sal. Here's one way to can accomplish that (whitespace added for clarity): {% assign names = ticket.requester.name | split: ' ' %}{% for name in names %} {% if name contains "'" %} {%...
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Jason Littrell commented,
Agents with the "Requested by end users in their organizations" ticket access can still view private group tickets linked to their organizations. Is this an issue that needs to be fixed or a limita...
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Jason Littrell commented,
I tried to add a Lookup field as a conditional field on a form (as a shown field, not a field the conditions are applied to), but attempting to save the form conditions gave me an error message: C...
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Jason Littrell commented,
Hey Ashley Johnson, Based on the error description, I'm guessing that the "organization_memberships" parameter has more than one array, like this maybe: { "organization_memberships": [ { ...
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Jason Littrell commented,
Hi Dean Kongslie, In the create ticket payload, you can add an 'author_id' property to the 'comment' object (check out the Ticket Comments documentation for more info). The 'current_user.id' placeh...