Cathy Guidi-Scherm
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Total activity20
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Last activity
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Activity overview
Latest activity by Cathy Guidi-Scherm-
Cathy Guidi-Scherm commented,
We are in the processing of launching ZD Support so this may be off but we are in need of a way to link end-users that may be in the same household or related through various other fields. it helps...
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Cathy Guidi-Scherm commented,
Our ZD instant is the system of record within our organization. As our business updates and we make changes to categorization, we need to be able to update tickets for historical reporting and supp...
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Cathy Guidi-Scherm commented,
As a new user, this is something that we now have to work around as we implement. I don't currently know how many we will want but my current system allowed me to break out incoming messages into a...