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Philip Yu

Joined Jan 14, 2022

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Last activity Jan 14, 2022

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Latest activity by Philip Yu

Philip Yu commented,

CommentTriggers and automations

Hi Zendesk Support Team,

I am trying to follow this guide but the only actions available to me is 'Email user' (see image below), would this be due to our subscription plan or maybe there's a setting I need to toggle?

I want to mention I followed the instructions on setting up 'Meet ALL conditions' as listed above.


View comment · Posted Jan 14, 2022 · Philip Yu

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