ariya sacca utama
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Last activity
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Activity overview
Latest activity by ariya sacca utama-
ariya sacca utama commented,
Hello any updates about this issue?because i got the same issue
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ariya sacca utama commented,
I have a question about Explore/Report Group SLAs: 1. Why I can't find any metrics about Group SLA - Value? (*picture) - In the red rectangle 2. Why I can't find any custom fields in attribute...
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ariya sacca utama commented,
I have a question about Explore/Report Group SLAs: 1. Why I can't find any metrics about Group SLA - Value? (*picture) - In the red rectangle 2. Why I can't find any custom fields in attribute...
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ariya sacca utama commented,
Hi Zsa Trias Sorry, I mean makes the field directly mandatory without using conditions (as an agent)
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ariya sacca utama commented,
any updates about this? sure this feature will be very helpfull to update a field (drop-down) to add new value in existing field with csv
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ariya sacca utama commented,
Hello any updates about mandatory fields in ticket? why we can't set a field as mandatory (without condition)? I mean I just wanted to set a field as mandatory not only for submit as SOLVED ticket
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ariya sacca utama created a post,
Make Bold, Italic, and Underline feature for Messaging Channel
Make Bold, Italic, and Underline feature for Messaging Channel We need to highlight a chat in messaging for the customer with a Bold/Italic/Underline word, So customer can aware that word in that...
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ariya sacca utama commented,
how if customer doesn't reply whatsapp chat more than 24 hours? are agent still can send a chat?
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ariya sacca utama commented,
Amisha Sharma can we use this feature request now?where's the setting to activated?
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ariya sacca utama created a post,
Ticket Tags Name and User Field Tags Name Must have a Validation (can't be the same name)
Why are the tags on the user and the tags on the ticket not distinguished?What I mean is that the tag on the user and the tag on the ticket shouldn't be the same in the name.This is had an effect w...