Amy Spagnolo
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Total activity65
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes45
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Subscriptions12
Activity overview
Latest activity by Amy Spagnolo-
Amy Spagnolo commented,
Plus one on this, it is not scalable to have 'only include' option with labels, I have only a few articles I need to exclude from AB and we're not going to label 236 articles just for that.
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Amy Spagnolo commented,
Scott Allison is something going to be done with the minutes notification around SLAs? We have internal target of 30 mins plus a customer facing SLA - we would like to track and get notified when t...
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Amy Spagnolo commented,
+1 we need this too.
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Amy Spagnolo commented,
+ 1 on this feature. Our customers have complained they don't have enough space to write their query in the proposed form. Furthermore the bot doesn't make it intuitive enough for them to know they...
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Amy Spagnolo commented,
Following this one! We also use Financial year and doing Explore dashboards and schedule reports is a complete nightmare right now!
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Amy Spagnolo commented,
+ 1 on this feature - We need to report on voting and trends for content planning and this would be very useful :)
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Amy Spagnolo commented,
+1 we need to report on our customer base reporting issues and how those issues get resolved and we need the ability to cross reference data between incidents (like org name) and problem (like tick...
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Amy Spagnolo commented,
+1 on the above, any news? It is causing a very bad experience for our customers and we're getting complaints because we don't auto auth through the widget.