Amy Spagnolo

Total activity

65
Last activity

March 08, 2023 13:42
Member since

January 20, 2022 08:07
Following

0 users
Followed by

1 user
Votes

45
Subscriptions

12

Comments

Recent activity by Amy Spagnolo

Plus one on this, it is not scalable to have 'only include' option with labels, I have only a few articles I need to exclude from AB and we're not going to label 236 articles just for that.
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- Amy Spagnolo
- Edited February 22, 2023 12:56
- 0 votes
Scott Allison is something going to be done with the minutes notification around SLAs? We have internal target of 30 mins plus a customer facing SLA - we would like to track and get notified when t...
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- Amy Spagnolo
- Created January 12, 2023 08:41
- 1 vote
+1 we need this too.
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- Amy Spagnolo
- Created December 08, 2022 08:56
- 2 votes
+ 1 on this feature. Our customers have complained they don't have enough space to write their query in the proposed form. Furthermore the bot doesn't make it intuitive enough for them to know they...
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- Amy Spagnolo
- Created November 08, 2022 08:18
- 1 vote
Following this one! We also use Financial year and doing Explore dashboards and schedule reports is a complete nightmare right now!
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- Amy Spagnolo
- Created July 19, 2022 18:22
- 0 votes
+ 1 on this feature - We need to report on voting and trends for content planning and this would be very useful :)
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- Amy Spagnolo
- Created July 06, 2022 09:02
- 0 votes
+1 we need to report on our customer base reporting issues and how those issues get resolved and we need the ability to cross reference data between incidents (like org name) and problem (like tick...
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- Amy Spagnolo
- Created June 13, 2022 10:24
- 4 votes
+1 on the above, any news? It is causing a very bad experience for our customers and we're getting complaints because we don't auto auth through the widget.
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- Amy Spagnolo
- Created May 24, 2022 07:14
- 0 votes