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Maria Hassam's Avatar

Maria Hassam

Joined Mar 02, 2022

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Last activity Mar 10, 2022

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ACTIVITY OVERVIEW

Latest activity by Maria Hassam

Maria Hassam commented,

CommentBusiness rules

Hello,

I am experiencing the very same issue as mentioned above, by Brian. When using the Notify Requester of Comment Update default settings ( as detailed in this article above), my customers are notified of their own comment. 

I added an additional condition, as suggested by Simon Wong: Current user is not end user, and this seems to have resolved the issue. Now the customer doesnt get a separate notification message about their own comment. 

I feel the article should be updated above to reflect this user-case. 

View comment · Edited Mar 10, 2022 · Maria Hassam

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