Lorenzo Rodriguez

Hi Tipene,

Okay i understand that, my team and I well try to change te via channel in the ticket via API methods. This is simple for test the tool and discovered what can we do.. too a client proposed that situation and we are traing to find the solution. We should look for other ways,

!thanks for response me! 

Lorenzo

Good Morning, i have a question about Via channel in Api. I try to change the via channel in a ticket by Api methods, but a can't do it. Do you now some code about this? or information related, i read the documentation oficial of Zendesk, but i don't found it.

 

Thank's!                                 Atte.Lorenzo.Rodriguez