I'm noticing a weird discrepancy in tracking upvotes and downvotes via the OOB Zendesk Guide Explore dashboard.

The core question is, in the data filters list, what is the difference between selecting Article upvotes (or downvotes) and Article votes? Logic suggests to me that Article votes means "articles with votes for the given period" -- which should necessarily include all articles with either upvotes or downvotes, and sorting should follow accordingly. Does that not make sense?

In the example below, I am interested in what articles had upvotes and how many upvotes they had, ranked by descending upvote count order. Yet, I end up with significantly different data when I filter by Article upvotes vs Article votes. The former displays way more articles having upvotes than the latter, with total upvote count shown in the table significantly exceeding the Article votes filter (136 vs 80). In the example you see just one extra article suddenly appear in the top upvoted list, but many more follow down the table.

On the flipside, we see exactly the same inconsistency reflected when looking at downvotes.

How is one to make heads or tails of this? Nothing in the reporting interface or documentation (that I have been able to find or interpret) provides any helpful information.