Zac Stanger
-
Total activity19
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions8
Activity overview
Latest activity by Zac Stanger-
Zac Stanger commented,
Is there a way to look for Tags that are not there?
-
Zac Stanger commented,
Would this not result in the same issue? I want everything this today date to go into my Process | Today view. Where the process date automatically changes every 24 hours. If a process date is set ...
-
Zac Stanger created a post,
Views - Date on or before "Yesterday"
AnsweredWe have a custom field called "Process Date" I want to create a view if the date is on or before "Yesterday" but it doesn't seem to have this option. The only way i have got this kind of working is...
-
Zac Stanger created a post,
Trigger to change organisation
AnsweredHi all I am looking at running our orders through Zendesk, we have a platform that customers use to send orders but it doesn't come from the customer's domain. It has the customer's name in the bod...
-
Zac Stanger commented,
HI Sabra Thank you, have you got any suggestions on how to do this?
-
Zac Stanger created a post,
Triggers based on the day a ticket is raised
AnsweredHi All, I are looking to create a trigger on Zendesk that when a order is raised on a Monday but we can only process it on a Tuesday, I want to set the process date(custom field) to the following T...
-
Zac Stanger created a post,
Emails from Zendesk to look like standard emails
AnsweredI want my reply to look like normal emails from Zendesk. I have tried doing what this link says but its not working Setting up an unformatted email template – Zendesk help Surely I am not the only ...
-
Zac Stanger commented,
It's a custom field in the organization card. I have a "Shipping Agent" field on the organization card when a ticket comes in form that organization I want it to automatically fill the "Shipping ag...
-
Zac Stanger created a post,
Triggers on emails
AnsweredHi All, We have a setup with our orders and customer services on Zendesk. The issue I am having is people email orders and CC Customer services and visa versa. With the triggers I have set up a tic...
-
Zac Stanger created a post,
Putting Info from organisation card into custom fields on a ticket
AnsweredI have info on custom fields on the organization card that is pulled into Zendesk with a SQL sync tool. I have custom fields on a Form that I want to auto-populate when a ticket comes in from tha...