Serj Lobov

For some hilarious reason if you Open-Close Zendesk Support UI the game will still be on pause, so you need manually call ZendeskMain.zendeskPauseHandler.ResumeApplicationInternal();

So our temporary solution is the one above: you open support Ui, send your request, close support UI, resumes the game. This makes it update at least from second attempt (not immediately unfortunately) 

I will add some info:

You can actually make proper responses by opening support UI, sending your request and then closing support UI. The problem is: the whole app stucks if you do that. Why? Still trying to figure it out