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KATIA LAS HERAS URÍA
Joined Aug 10, 2022
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Last activity Sep 18, 2024
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Latest activity by KATIA LAS HERAS URÍA
KATIA LAS HERAS URÍA commented,
Hello!
How can I create a macro that allows our customers to change their response in a satisfaction survey?
I mean, if the customer wants to change their initial rating?
Thank you!
View comment · Posted Oct 05, 2022 · KATIA LAS HERAS URÍA
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KATIA LAS HERAS URÍA commented,
Hello, I agree with Annelisa.
It would be very useful if we could assign a default outbound call line to an agent/group, but keeping the option to choose another different by the agent if necessary.
Thank you for your feedback!
View comment · Posted Sep 08, 2022 · KATIA LAS HERAS URÍA
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