Recent searches


No recent searches

KATIA LAS HERAS URÍA's Avatar

KATIA LAS HERAS URÍA

Joined Aug 10, 2022

·

Last activity Sep 18, 2024

Following

0

Followers

0

Total activity

6

Votes

0

Subscriptions

4

ACTIVITY OVERVIEW

Latest activity by KATIA LAS HERAS URÍA

KATIA LAS HERAS URÍA commented,

CommentTicket automation and collaboration

Hello!

How can I create a macro that allows our customers to change their response in a satisfaction survey?

I mean, if the customer wants to change their initial rating?

Thank you!

 

 

View comment · Posted Oct 05, 2022 · KATIA LAS HERAS URÍA

0

Followers

0

Votes

0

Comments


KATIA LAS HERAS URÍA commented,

Community comment Feedback - Voice (Talk)

Hello, I agree with Annelisa.

It would be very useful if we could assign a default outbound call line to an agent/group, but keeping the option to choose another different by the agent if necessary.

Thank you for your feedback!

View comment · Posted Sep 08, 2022 · KATIA LAS HERAS URÍA

0

Followers

0

Votes

0

Comments