Marcello Silvestri
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Recent activity by Marcello Silvestri-
Hi Brett, I appreciate your response but I've already made my choice, especially considering that the message I received didn't keep into account the last email I sent to our Account Executive. The...
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I am sending this message just to update the community out there, because I want as many people as possible to see what a disaster the experience with Zendesk is. This is the only reason; I lost al...
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Hi Brett, Yes, I can confirm that our AE has reached out to us and will proceed to get this sorted manually, she should be in touch with me by tomorrow. Thanks
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Hi Brett, Just posting here again because I want everyone to see what even a semi-expert user like me has to go through to get such a simple problem sorted. FYI - I've already spoken with other tic...
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Nothing else to share Brett - just desperately looking for an answer! Thank you.
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I have been struggling for months trying to cancel only some specific products from renewing in my account and the Live Chat support hasn't been helpful at all. Before switching to a new tool when ...