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Nicholas Borg

Joined May 17, 2022

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Last activity Aug 02, 2022

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Latest activity by Nicholas Borg

Nicholas Borg commented,

CommentWhat's new in Zendesk

The "Improved readability for the deal attributes column" for Sell is a welcomed addition - could we also have the same view for Leads and Contacts? It also helps with consistency.

View comment · Posted Aug 02, 2022 · Nicholas Borg

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Nicholas Borg created a post,

Post Feedback - Sales CRM (Sell)

It would be great if we could add notes to leads, contacts and deals directly through the list view. Currently, if we're updating notes on several deals, we need to click on the deal, write the note, go back to our list, and rinse and repeat. It's a bit time consuming when we need to update multiple things at one go, usually at the end of the month.

Something like a small popup window to add a "Quick Note" without having to actually open the lead, contact or deal. Or even being able to add the same note to multiple items in a list. 

 

Posted Jun 01, 2022 · Nicholas Borg

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Nicholas Borg created a post,

Post Developer - Zendesk APIs

For Zendesk Sell, Is it possible to use the API to:

1) Search for a Company Contact by custom field value (numeric)

2) Update the value of another custom field (dropdown)

 

I'm a bit new to API but would like to know whether this is possible. 

Posted May 17, 2022 · Nicholas Borg

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